We Are Preparing to Welcome You Back

We are still working with state and local officials to determine our re-opening date, but will make sure to let you all know as soon as possible.

Our staff has been preparing new safety measures to ensure that you return to a safe and healthy environment. When we are able to welcome you back to the museum, you will find increased cleaning, newly installed sanitizing stations, and plexiglass shields at our Tickets and Membership Desks. We will help facilitate physical distancing with directional signage, timed ticketing, and reduced capacity, and all visitors and staff are required to wear facial coverings inside the building. Please read through our guidelines below to find out more about what to expect when you’re back in the museum. We look forward to seeing you soon!

Member Preview Days

Members, thank you for your continued support throughout our temporary closure. When we safely reopen, we are excited to welcome you back to the galleries with Member Preview Days. With an advance, timed-ticket reservation, you and your guests will be able to view Frida Kahlo: Appearances Can Be Deceiving before the museum reopens to the public.

Our Member Services team is ready to help you plan your future visit and answer any questions you may have at membership@famsf.org or 800.777.9996. Please note, timed tickets will be required and advance reservations are highly recommended.

Not a member yet, or need to reactivate your benefits? We invite you to join or renew as a member and enjoy the de Young’s reopening during Member Preview Days. We look forward to sharing our world-class perks with members new and old, all year long. Become a member today.

Guidelines for Your Visit

Ticket iconBook Timed Tickets Online in Advance

We will require timed tickets for every visitor, including general admission and admission to Frida Kahlo: Appearances Can Be Deceiving. Stay tuned for ticket availability, and in the meantime learn more about Frida Kahlo.


Ticket iconStay Home if You’re Sick

If you are showing COVID-19 symptoms, please stay home. This is critical to the health and safety of our staff and communities.


Ticket iconWear Your Face Covering

Per city regulations, a face covering must be worn at all times while you are in the museum.


Ticket iconStay Six Feet Apart

Kindly observe a minimum of six feet of social distance between you and other visitors and staff during your visit.


Ticket iconKeep Your Hands Clean

All bathrooms and sinks are open and prepared for increased handwashing. For ease of access, hand sanitizer has been placed throughout the museum.


Ticket iconGo with the Flow

Please follow directional signage and instructions of museum staff while inside the museum. All visitors will be directed to enter through the Main Entrance and exit through the Café Terrace. Once you have entered the museum at the time indicated on your ticket, you are welcome to stay as long as you would like.


When You Are Here

Audio Tours
Audio tours for special exhibitions and the permanent collections will be available for download. Members receive free audio tours to the permanent collection.

Museum Stores
The Museum Stores will be open with safety protocols in place for a safe and enjoyable shopping experience. If you prefer, shop online, at shop.famsf.org. Members save on each purchase with an everyday 10 percent discount. All proceeds help support the Fine Arts Museums of San Francisco.